FAQS

Audience Site

• I have bought a Gazebo permit. What size Gazebo can I bring along?

   

  Your permit allows you to bring along a 3×3 metre gazebo. If you have a much larger gazebo/marquee you will need to purchase additional permits. Gazebo permits are marked out with a white line. You must secure you gazebo down with suitable sized pegs.

• I have ordered a taxi to collect me after the event. Where and at what time can they pick me up.

   

  There will be a designated drop-off/collection point for taxis. Please ask the gate staff when you arrive at the event. Due to the large number of vehicles exiting after the event has finished, we ask that taxis are ordered for 11:30 PM. Event timings are subject to change and can change on the event date itself.

• Can I bring a BBQ into the audience zone?

   

  No BBQs are allowed onsite. No naked flames or fires of any kind are permitted within the audience zone.

• I need to be dropped off and picked up?

   

  You will need to be dropped off by our PUDO point, and collected from the same area. A drop off and collection point will be in place, please follow our friendly stewards directions when entering the main entrance.

• Is the Stately Home or Castle open for visiting on the event day?

   

  Unfortunately not, the event is held within the grounds of the venue but access to the stately home or castle is closed during the event day.

• Can I bring my dog?

   

  We don’t recommend bringing your dog with you, unless it is an assistance dog. It is quite a busy and loud environment and may not be comfortable for your dog. Dogs must be comfortable with Fireworks and loud noises.

• Is there a cash machine on site?

   

  No. Please bring along cash if you wish to buy anything

• There is a large party of us wanting to arrive together, can we bring along a coach to the event?

   

  Yes, please contact the organisers MLE Pyrotechnics who will allocate a parking space.

• Will the fireworks be cancelled if it rains?

   

  No. The fireworks are waterproof and aren’t affected by the rain.

• Are there tables, chairs, and blankets to hire at the venue?

   

  No, but please feel free to bring your own.

  Foldable camping chairs are available for purchase at our merchandise shop (while stocks last).

• Can I bring my own food and drink?

   

  Yes, there are no restrictions on the food and beverages you bring, except for BBQs, which are strictly forbidden.

• Are there disabled toilets onsite?

   

  Yes

• Is there a disabled car park?

   

  Yes

• What is the latest time I can arrive?

   

  The entry gates close at 20:30 and no one will be allowed in after that. There are no refunds under any circumstances for trying to enter late and being refused. Allow plenty of time for cars, queues, and local traffic near the event.

Camp Site

• Do I need a camping ticket per adult?

   

  Yes for each adult camping you will need a camping permit.  Children up to 16 years old are no extra cost for camping.

  Also you will require normal entry tickets for each adult and child (Children under 5 are free).

• Where do I park my car if I am camping?

   

  You park next to where you pitch up.

• Can I watch the fireworks from the campsite?

   

  No, you won’t be able to see the fireworks from the campsite and so you will need to make your way over to the audience site.

• Where do I pitch up?

   

  The campsite works on a first-come-first-served basis.

• Are there any toilets on the campsite?

   

  Yes, there will be portable toilets at the campsite.

• Can I bring a BBQ to the campsite?

   

  No BBQs are allowed onsite. However, an enclosed flame, such as a camping gas stove is allowed to bring in the camp site. No naked flames or fires of any kind are permitted within the audience zone.

• When do I need to leave?

   

  By 13:00 the day after the event

• What time can I enter the campsite to pitch up?

   

  1PM Entry on the Event Date. (Saturday)

  1PM on the Friday, the day before the event. (Friday)

  Stanford Hall, Belvoir Castle & Eastnor Castle are Friday & Saturday camping.

  Arley Hall & Newby Hall you can only arrive on the Saturday (Event Day) to pitch up and camp.

• Is there access to any drinking water on-site?

   

  Yes, there will be tap water on site.

• Is there an electricity output?

   

  No there isn’t any electricity at the campsite.

• There isn’t an option to buy a camping ticket for children – Are they allowed to camp?

   

  Yes, children get to camp for free and don’t require a camping permit, just an entry ticket to the Firework Champions. Children 0-16 are free to camp, but children 5-16 require a entry ticket to the event.

• Do I have to camp in a tent, or can I bring my campervan?

   

  Tents, caravans, and campervans are all allowed.

Drive-In

• I have booked a park & stay (Was Drive In*) ticket, can i still explore the event?

   

  Yes, you have the same ability to explore the rest of the event as everyone else in the walk in arena. Although there may be a barrier in place between the cars and the audience arena, these are staggered so there will be gaps for passing through. You can explore the entertainment, food and drink options and our merchandise shop.

• How much is drive in?

   

  Please check the latest pricing on our ticket section. A drive in ticket enables you to drive to a marked-out area, park and watch the show next to your car.

  You also need entry tickets, 1 per adult and 1 per child 5-16.

  So a car with 2 adults, 1 child under 5 and one child over 5 would pay:

  2 x adult tickets + 1 x child ticket 5-16 + 1 x free under 5 (no ticket required) + 1 x drive-in car permit

• Can i park next to my friend in the drive in section?

   

  Space saving is not permitted due to the way we organise vehicles into the spaces (front to back), but if you arrive at the same time (convoy) please inform our friendly stewards that you are together and they will do there best to place you together.

• What is the largest vehicle allowed in the drive in section?

   

  Motorhomes, Campervans, Vans with Awnings, Roof Box, TentBox or Cargo Boxes on top of your car or van are permitted but please note you will be placed on the outer edges of the drive in section or at the back to allow free viewing of the fireworks for other guests.

• Can I bring my dog to the event?

   

  We ask that you don’t bring dogs to site however you are welcome to bring an assistance dog as long as they are ok with fireworks.

• How are you marking the field?

   

  We invested in a robotic GPS line marking robot which enables us to paint the field with white lines with 2cm accuracy. This has become so valuable for events we are being contracted to paint other outdoor events. www.eventmarking.co.uk

• Can I bring a gazebo if I’m in the drive-in?

   

  No – the view will be obstructed by those behind you.

• Will I be shown where to park in the drive-in field?

   

  Yes, the stewards will direct you where to park. If you are parking and walking to the arena, follow the normal parking. If you have a drive-in permit and parking to sit next to your car in an allocated large space, then follow “Drive-In”. One drive-in permit is needed per car + valid entry tickets.

Tickets

• I have a disability – is it suitable?

   

  Accessibility / Disablity statement:

  We value inclusion and access for all participants and are pleased to provide reasonable accommodations for this event. Please contact mail@mlepyrotechnics.co.uk to make a reasonable accommodation request. Requests must be submitted 3 weeks prior to the event date although we’ll always do our best to accommodate. Please note the event takes place in an open field but we have people with disabilities and people requiring a carer attend the event each year without any issue. We have a disabled car park area as close as possible to the event and disabled toilets. You also could take advantage of the drive-in parking. If you wish to book tickets please inform us by email prior to booking tickets.

• Do carers get a discount?

   

  All adults or children (over 5) will require an entry ticket.  If you email mail@fireworkchampions.co.uk with a copy of any documentation we can offer a half price carer ticket per person.  This can only be booked over email.

• I have a child under 5, do I need to buy them a ticket?

   

  No, you don’t. All children who are 5 and under get into the event for free.

• I accidentally booked tickets to the wrong event – Can I swap them for another one?

   

  Yes, you can, please contact the organisers MLE Pyrotechnics who will do this for you.

• I have lost my tickets, what should I do?

   

  Please check your spam folder or junk folder for the email with your digital tickets. If you still haven’t received your ticket, please contact the organisers MLE Pyrotechnics.

• My tickets haven’t arrived, what should I do?

   

  Please contact the organisers MLE Pyrotechnics. Check your spam email first – they arrive by email.