FAQS
We have compiled a list of common questions with answers on this page
- Audience Site
- Camp Site
- Drive-In
- Tickets
- Clear Filter
Audience Site
-
Can I bring my dog?
We ask that you don’t bring dogs to site however you are welcome to bring an assistance dog as long as they are ok with fireworks.
-
Can I bring my own food and drink?
Yes for each adult camping you will need a £10 camping permit. Children are no extra cost for camping.
Also you will require normal entry tickets for each adult and child.
-
Is there a cash machine on site?
No. Please bring along cash if you wish to buy anything
-
There is a large party of us wanting to arrive together, can we bring along a coach to the event?
Yes, please contact the organisers MLE Pyrotechnics who will allocate a parking space.
-
Will the fireworks be cancelled if it rains?
No. The fireworks are waterproof and aren’t affected by the rain.
-
Are there tables, chairs, and blankets to hire at the venue?
No, but please feel free to bring your own
-
Can I bring my own food and drink?
Yes, there are no restrictions on the food and beverages you bring, except for BBQs, which are strictly forbidden.
-
Are there disabled toilets onsite?
Yes
-
Is there a disabled car park?
Yes
-
What is the latest time I can arrive?
The entry gates close at 20:30 and no one will be allowed in after that. There are no refunds under any circumstances for trying to enter late and being refused. Allow plenty of time for cars, queues, and local traffic near the event.
Camp Site
-
Where do I park my car if I am camping?
You park next to where you pitch up.
-
Can I watch the fireworks from the campsite?
No, you won’t be able to see the fireworks from the campsite and so you will need to make your way over to the audience site.
-
Where do I pitch up?
The campsite works on a first-come-first-served basis.
-
Are there any toilets on the campsite?
Yes, there will be portable toilets at the campsite.
-
Can I bring a BBQ?
No BBQs are allowed onsite. However, an enclosed flame, such as a camping gas stove is fine to bring in the camp site.
-
When do I need to leave?
By 13:00 the day after the event
-
What time can I enter the campsite to pitch up?
1PM Entry on the Event Date. (Saturday)
1PM on the Friday, the day before the event. (Friday)
Stanford Hall, Belvoir Castle & Eastnor Castle are Friday & Saturday camping.
Arley Hall & Newby Hall you can only arrive on the Saturday (Event Day) to pitch up and camp.
-
Is there access to any drinking water on-site?
Yes, there will be tap water on site.
-
Is there an electricity output?
No there isn’t any electricity at the campsite.
-
There isn’t an option to buy a camping ticket for children – Are they allowed to camp?
Yes, children get to camp for free and don’t require a camping permit, just an entry ticket to the Firework Champions
-
Do I have to camp in a tent, or can I bring my campervan?
Tents, caravans, and campervans are all allowed.
Drive-In
-
Can I bring my dog to the event?
We ask that you don’t bring dogs to site however you are welcome to bring an assistance dog as long as they are ok with fireworks.
-
How are you marking the field?
We invested in a robotic GPS line marking robot which enables us to paint the field with white lines with 2cm accuracy. This has become so valuable for events we are being contracted to paint other outdoor events. www.eventmarking.co.uk
-
Can I bring a gazebo if I’m in the drive-in?
No – the view will be obstructed by those behind you.
-
Will I be shown where to park in the drive-in field?
Yes, the stewards will direct you where to park. If you are parking and walking to the arena, follow the normal parking. If you have a drive-in permit and parking to sit next to your car in an allocated large space, then follow “Drive-In”. One drive-in permit is needed per car + valid entry tickets.
Tickets
-
I have a disability – is it suitable?
Accessibility / Disablity statement:
We value inclusion and access for all participants and are pleased to provide reasonable accommodations for this event. Please contact mail@mlepyrotechnics.co.uk to make a reasonable accommodation request. Requests must be submitted 3 weeks prior to the event date although we’ll always do our best to accommodate. Please note the event takes place in an open field but we have people with disabilities and people requiring a carer attend the event each year without any issue. We have a disabled car park area as close as possible to the event and disabled toilets. You also could take advantage of the drive-in parking. If you wish to book tickets please inform us by email prior to booking tickets.
-
Do carers get a discount?
All adults or children (over 5) will require an entry ticket. If you email mail@mlepyrotechnics.co.uk with a copy of any documentation we can offer a half price carer ticket. This can only be booked over the phone.
-
I have a child under 5, do I need to buy them a ticket?
No, you don’t. All children who are 4 and under get into the event for free.
-
I accidentally booked tickets to the wrong event – Can I swap them for another one?
Yes, you can, please contact the organisers MLE Pyrotechnics who will do this for you.
-
I have lost my tickets, what should I do?
Please check your spam folder or junk folder for the email with your digital tickets. If you still haven’t received your ticket, please contact the organisers MLE Pyrotechnics.
-
My tickets haven’t arrived, what should I do?
Please contact the organisers MLE Pyrotechnics. Check your spam email first – they arrive by email.